Insights

Insights shares practical perspectives on the hidden barriers, emerging risks and opportunities shaping workplace and customer experience, with a focus on accessibility, usability, inclusion, technology, AI and better ways of working.

The Sunday BlindSpot | #Issue 11

Behind the Scenes of Preparing a Big Presentation as a Legally Blind Professional Excitement and Opportunity I’m excited to be speaking...

David Langdon

Aug 31, 20252 min read

A humanoid AI robot judge with glowing blue eyes sits behind a modern wooden courtroom bench, holding a gavel mid-air. A concerned male defendant sits to the left, and a worried female prosecutor is on the right. The scene has a reality TV courtroom feel. In the bottom right corner, text reads “The Sunday BlindSpot #09” in white and green.

Eighteen Years of Tech Whiplash

The Sunday BlindSpot | Issue #09 This week, my youngest turned 18. She has never known a world without smartphones and tablets. In 2007 –...

Workplace Experience

David Langdon

Aug 17, 20252 min read

A businessman in a navy three-piece suit sits at a modern office desk, frowning and looking offended at a tiny, aggressive goblin-like creature standing on the desk near his laptop. The scene is set in a bright, glass-walled office. Overlaid text reads “The Sunday BlindSpot #08” in white and green.

The Sunday BlindSpot | Issue #08

When Little Things Weigh Heavy: Micro-aggressions and the Culture of Accessibility When most people think of “accessibility,” they...

David Langdon

Aug 10, 20253 min read

Accessibility is Everyone's Business - Today's the Day!

Open you mind to the world of accessibility in the workplace with this FREE webinar at 11:00am AEST, Thursday 7th August, 2025.

David Langdon

Aug 7, 20251 min read

Accessibility is Everyone's Business

Open you mind to the world of accessibility in the workplace with this FREE webinar at 11:00am AEST, Thursday 7th August, 2025.

David Langdon

Aug 6, 20251 min read

Accessibility is Everyone's Business

Open you mind to the world of accessibility in the workplace with this FREE webinar at 11:00am AEST, Thursday 7th August, 2025.

David Langdon

Aug 5, 20251 min read

Accessibility is Everyone's Business

Open you mind to the world of accessibility in the workplace with this FREE webinar at 11:00am AEST, Thursday 7th August, 2025.

David Langdon

Aug 4, 20251 min read

A blind man in a dark hotel room stands between the bed and a floor-to-ceiling window, holding a TV remote in one hand and a white cane in the other. He appears to be searching for something. The room includes a minibar, a bathroom entrance with a grab rail, and partially drawn blinds. The words “The Sunday BlindSpot #07” appear in the corner.

The Sunday BlindSpot | Issue #07

Accessible, Apparently” – A Hotel Stay to Remember (for All the Wrong Reasons) When people think of accessibility, they often picture a wheelchair ramp or an accessible toilet. But true accessibility is far more layered – and often far more invisible to those who don’t need it. If you’ve ever wondered what navigating the world with low vision can feel like, here’s a story that captures it. Not a worst-case scenario. Not a dramatic one. Just… a hotel stay . A stay that turned

David Langdon

Aug 3, 20257 min read