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Solutions

See what others miss

Our solutions help you understand what people really experience, uncover barriers and friction, and make better decisions about what to improve next. We bring together people, experience, inclusion, usability, accessibility, process and technology to find the blind spots that can otherwise be easy to miss.

Start where you are. Go as far as you need.

Different challenges need different levels of support. Our solutions are designed around three levels, giving you a practical way to build capability, embed improvement or tackle more complex challenges.

Foundation. Success. Strategy.

BlindSpot Foundation Solutions

Start with strong foundations

Build awareness and understanding so people can recognise barriers, think more inclusively and make better everyday decisions.

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Soft blue circle with black seedling icon representing the Foundation solution level.

AI Readiness Workshop

Turn AI interest into a clear, practical direction.

A structured AI readiness engagement that combines stakeholder input, analysis, facilitated discovery and a practical roadmap. Understand where AI can genuinely add value, what needs to be in place to use it well, and which opportunities to prioritise next.

Soft blue circle with black seedling icon representing the Foundation solution level.

Accessibility Awareness and Inclusion Workshop

See accessibility differently

A practical workshop to build accessibility awareness, recognise everyday barriers and support more inclusive choices.

Soft blue circle with black seedling icon representing the Foundation solution level.

Business Improvement Workshop

Find the real challenge

A focused workshop to unpack a business challenge, uncover blind spots and identify practical priorities for what comes next.

Soft blue circle with black seedling icon representing the Foundation solution level.

Accessibility Awareness Learning Program

Build everyday accessibility awareness

Self-paced online learning to build accessibility awareness, recognise everyday barriers and support more inclusive choices.

Soft blue circle with black seedling icon representing the Foundation solution level.

Accessibility Readiness Workshop

Establish your accessibility baseline and identify where to focus next.

A structured accessibility readiness engagement that combines stakeholder input, analysis, facilitated discovery and a practical roadmap. Understand where accessibility stands today, where the main gaps and opportunities are, and what to prioritise next.

BlindSpot Success Solutions

Understand and improve

Take a focused look at an experience, process or workplace to see what works, where people face barriers or friction, and what can be improved.

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Sage green circle with black growth chart icon representing the Success solution level.

Accessibility Playbook

Make accessibility practical

A practical guide with clear actions, examples and checklists to help people build accessibility into everyday work.

Sage green circle with black growth chart icon representing the Success solution level.

Hotel Guest Experience Review

See the whole guest journey

A focused review of a real hotel stay to uncover accessibility, usability and inclusion barriers across the guest journey.

Sage green circle with black growth chart icon representing the Success solution level.

WCAG 3 Readiness Review

Prepare for WCAG 3

A focused review of your digital accessibility approach to identify practical priorities as WCAG 3 continues to develop.

Sage green circle with black growth chart icon representing the Success solution level.

Digital Experience Review

Make digital journeys easier

A focused review of a digital journey, process or system to uncover friction, accessibility barriers and unnecessary effort.

Sage green circle with black growth chart icon representing the Success solution level.

Lived Experience Journey Review

Experience the journey differently

A focused review of a real journey to uncover accessibility, usability and inclusion barriers that are easy to miss.

BlindSpot Strategy Solutions

Plan what comes next

Explore bigger or more complex challenges, understand what is really happening and set clear priorities for what to do next.

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Sage green circle with black chess piece icon representing the Strategy solution level.

Accessibility Maturity Assessment

Understand your accessibility maturity

A tailored assessment to understand accessibility maturity, identify systemic capability gaps and establish strategic priorities for improvement.

Sage green circle with black chess piece icon representing the Strategy solution level.

Workplace Experience Assessment

Understand the workplace experience

A tailored assessment to understand workplace experience, uncover systemic barriers and establish strategic priorities for improvement.

Sage green circle with black chess piece icon representing the Strategy solution level.

Customer Experience Assessment

Understand the experience you create

A tailored assessment to understand customer experience, uncover systemic friction and establish strategic priorities for improvement.

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Not sure where to start?

You don't need to know the solution. Tell us what you're trying to improve, where things aren't working or what you think could be better.

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