Solutions
Practical ways to make things better.
From building awareness and capability to tackling more complex challenges, our solutions help improve workplace and customer experiences, accessibility and the way work gets done.
Start where you are. Go as far as you need.
Different challenges need different levels of support. Our solutions are designed around three levels, giving you a practical way to build capability, embed improvement or tackle more complex challenges.
Foundation. Success. Strategy.
BlindSpot Foundation Solutions
Start with strong foundations
Build awareness, create shared understanding and give people the knowledge and confidence to start making things better.
Foundation Solutions provide practical, accessible ways to introduce new ideas, build capability and create a stronger starting point for improvement.
Experience Snapshot
A focused look at one experience, problem or point of friction.
The Experience Snapshot takes a focused look at one workplace, customer or accessibility experience to understand what is really happening. We examine where people encounter friction, barriers or unnecessary effort, then identify the practical opportunities most worth exploring before you commit to a larger improvement project or technology investment.
Accessibility Awareness Learning Program
Self-paced learning for building accessibility awareness at scale.
he Accessibility Awareness Learning Program provides engaging self-paced learning that helps people recognise accessibility barriers, understand their impact and make more inclusive everyday decisions. Designed for busy organisations, it delivers a consistent learning experience regardless of location.
BlindSpot Success Solutions
Turn understanding into lasting improvement
Put better practices into action with practical tools, resources and ongoing support that help improvement become part of everyday work.
Success Solutions help organisations build on strong foundations, maintain momentum and turn good intentions into consistent ways of working.
Workplace Experience Health Check
Keep the workplace working for your people.
Workplaces continually change as people, technology and ways of working evolve. The Workplace Experience Health Check provides a regular independent view of what is working, where friction is emerging and where targeted improvements could make work easier.
Accessibility Awareness Workshop
A practical workshop for building accessibility awareness.
Creating an accessible workplace starts with understanding the barriers people can experience. The Accessibility Awareness Workshop brings accessibility to life through practical examples, discussion and everyday workplace scenarios, helping people build awareness, challenge assumptions and make more inclusive decisions in their work.
BlindSpot Strategy Solutions
Tackle the bigger challenges
Put better practices into action with practical tools, resources and ongoing support that help improvement become part of everyday work.
Success Solutions help organisations build on strong foundations, maintain momentum and turn good intentions into consistent ways of working.
Workplace Experience Assessment
Understand what is really shaping the employee experience.
Workplace experience is shaped by the interaction between people, processes, technology, accessibility and the physical environment. Our Workplace Experience Assessment looks across the whole experience to uncover friction, identify hidden barriers and find practical opportunities to make work easier.
AI Readiness Assessment
Understand how ready your organisation really is for AI.
AI readiness is about more than choosing technology. Our AI Readiness Assessment looks across strategy, people, processes, data, governance, accessibility and capability to identify strengths, gaps and the practical foundations needed for responsible AI adoption.
Accessibility Review
See the barriers others may be missing.
Accessibility barriers are not always obvious to the people designing or delivering an experience. Our Accessibility Review takes an independent look across physical, digital and procedural experiences to identify barriers and practical opportunities for improvement.
Customer Experience Assessment
See your customer experience from a different perspective.
Customers can encounter friction and barriers that are difficult to see from inside an organisation. Our Customer Experience Assessment examines journeys, interactions, processes, technology and accessibility to uncover obstacles and identify practical opportunities for improvement.
Business Process Review
Understand how work really gets done.
Processes often become more complicated over time as systems, workarounds and responsibilities evolve. Our Business Process Review looks at how work actually happens to uncover friction, duplication and unnecessary complexity, and identify practical opportunities for improvement.
