What it is
The Accessibility Awareness Learning Program gives people a clear, practical introduction to accessibility and inclusion.
Learners explore how barriers can appear in communication, technology, workplaces and everyday interactions.
This is not a compliance course. It is designed to build awareness and help people make better everyday decisions.
Use cases
Building accessibility awareness across an organisation requires learning that is practical, consistent and easy to access. The online learning program provides a flexible way to introduce accessibility concepts and reinforce more inclusive everyday practices.
Distributed and remote teams
Deliver consistent accessibility learning to employees working across different offices, locations and time zones.
Organisation-wide awareness training
Provide employees with a consistent introduction to accessibility and inclusion, regardless of their role or location.
Flexible employee development
Allow employees to build accessibility awareness at their own pace without requiring scheduled classroom sessions.
Refresher learning
Reinforce accessibility awareness and encourage employees to reconsider everyday habits and assumptions.
New employee induction
Include accessibility awareness in onboarding so employees understand inclusive practices from the beginning.
Supporting inclusion initiatives
Complement broader diversity and inclusion activities with practical accessibility learning.
Why it matters
Accessibility awareness needs to reach beyond a small group of specialists. Flexible learning helps more people understand how everyday decisions can create or remove barriers.
Build shared understanding: Give people across the organisation a practical introduction to accessibility and inclusion.
Recognise everyday barriers: Help learners notice situations, assumptions and choices that can make experiences harder for others.
Support inclusive decisions: Connect accessibility to the everyday work people already do.
Learn at a practical pace: Provide flexible learning that people can complete and revisit when it suits them.
What you'll achieve
Learners gain a broader understanding of accessibility, more confidence discussing it and a clearer sense of how their choices can remove or create barriers.
Improved accessibility awareness
A practical foundation in accessibility, disability and inclusion across the workforce.
Fewer everyday barriers
People are more likely to identify and avoid common accessibility problems in their own work.
Greater confidence
Learners are better equipped to recognise barriers and make more inclusive everyday choices.
More inclusive behaviours
Accessibility becomes more visible in communication, services, technology and workplace decisions.
More consistent understanding
A shared accessibility foundation helps teams use common language and expectations across the organisation.
Stronger organisational capability
Broader awareness supports more sustainable accessibility improvement beyond individual specialists or projects.
What's included
Short, practical online learning that people can complete at their own pace, with examples and activities that connect accessibility to everyday work.
Eight learning modules
Follow a structured sequence of self-paced modules covering practical accessibility awareness.
Practical examples and reflection
Connect accessibility concepts to everyday work through practical examples and reflection prompts.
Accessible video content
Use captioned video lessons designed to support different ways of engaging with content.
Knowledge checks
Reinforce key learning points with short knowledge checks throughout the program.
Audio and transcript options
Access audio alternatives and downloadable transcripts for greater flexibility and accessibility.
Completion recognition
Provide a clear completion outcome for organisational learning records and participant recognition.
Who it's for
For people across the organisation, whatever their role or previous knowledge of accessibility.
Learning and development teams
For teams incorporating accessibility into onboarding, capability development and organisation-wide learning.
New employees
For people beginning with the organisation who can build inclusive thinking into their work from day one.
Customer-facing teams
For employees whose everyday interactions and service decisions directly shape customer experiences.
People leaders
For managers who influence team practices, communication, support and everyday decisions.
All employees
For organisations wanting a consistent foundation of practical accessibility awareness across the workforce.
People and culture teams
For HR and employee experience teams embedding accessibility into workplace practices and programs.