After more than 20 years in various roles with Elite, and a few additional years at a London law firm, I’ve decided it’s time to put my extensive knowledge and experience to good use by launching BlindSpot Solutions, a consulting business primarily focused on the legal industry. My goal is to help law firms navigate the increasingly complex and rapidly changing legal tech landscape.
This decision wasn’t made lightly - I’ve thought long and hard about taking this leap. Over the years, I’ve seen countless firms struggle to make sense of the ever-evolving world of legal technology, process optimisation, and efficiency. Larger firms often have the advantage of internal resources and a solid grasp of how technology can work to their benefit. For mid-tier firms, however, the journey is much more challenging. They don’t always have the in-house skills or broad industry knowledge needed to guide them successfully through transformation or even to identify where to start when it comes to reviewing and updating their tech stack.
That’s where BlindSpot Solutions can make a real difference.
A Unique Perspective
For those of you who know me, you’ll know that I see the world a little differently than most—literally. I have a genetic form of macular degeneration called Stargardt’s Disease and am “legally” blind (a term that never fails to make me smile, but that’s a story for another day). While my vision is blurry, I’ve been fortunate to have sufficient sight to navigate daily life without too many collisions! That said, recognising faces and reading text comes with its challenges.
Why BlindSpot Solutions?
The name BlindSpot Solutions reflects both my personal journey and the challenges I see firms face in the legal tech space. Just as I have a literal blind spot in my vision, many firms experience a figurative blind spot when it comes to moving forward with a digital transformation. They struggle to see the bigger picture or how all the pieces fit together for meaningful change.
With BlindSpot Solutions, my mission is to help firms overcome these blind spots - both figuratively and literally. I aim to provide the clarity, guidance, and expertise firms need to identify their pain points, understand their options, and implement solutions that drive efficiency and success.
Comprehensive Expertise in Legal Tech
Over the years, I’ve gained extensive experience across a variety of legal technology areas, allowing me to approach challenges with a practical, holistic, and strategic perspective. My work has included helping firms adopt Customer Relationship Management (CRM) systems to better engage clients, track relationships, and enhance business development efforts.
I also have a deep understanding of case management, practice management, and financial management solutions, which are often interconnected to support seamless firm operations. Together, these systems form the backbone of effective legal practice, enabling teams to manage client matters efficiently, optimise day-to-day workflows, and maintain clear oversight of the firm’s financial health. This integrated approach ensures that firms can stay on top of deadlines, streamline processes, and uphold fiscal responsibility while delivering high-quality service to their clients.
When it comes to documentation, I’ve worked extensively with document management systems that facilitate secure, organised storage and collaboration on critical files. Coupled with document automation solutions, these tools help firms reduce repetitive tasks, improve accuracy, and free up valuable time for higher-priority work.
Efficiency has always been a central focus of my work. I’ve helped firms implement workflows and automation processes that eliminate bottlenecks and optimise daily operations. Additionally, I’ve guided firms in leveraging business intelligence, reporting, and analytics, empowering them to uncover meaningful insights, track performance, and make well-informed, data-driven decisions.
Most recently, I’ve focused on transitioning firms to SaaS and cloud-based solutions, while observing with keen interest the profound impact Artificial Intelligence (AI) is having on the legal industry.
This wide-ranging expertise allows me to craft solutions tailored to each firm’s specific needs. By ensuring that every component of their technology stack works cohesively, I help firms navigate the complexities of legal tech, improve efficiency, and confidently embrace the future of their operations.
Technology as a Leveller
We’re standing on the edge of a technological revolution that is finally levelling the playing field for individuals like me. Artificial intelligence has given me tools that allow me to work faster and more efficiently than ever before. For example, I can now summarise and comprehend documents in seconds - a task that used to take me considerably longer than a sighted person when reviewing lengthy materials. AI-powered solutions enable me to prepare for presentations, read through documents, and gather insights with the same speed and efficiency as anyone else.
This wave of AI innovation has been transformative for my career and has given me the confidence to launch BlindSpot Solutions as my next adventure.
Looking Ahead
I’m excited to embark on this journey and share my expertise with law firms looking to tackle their next legal tech project. Whether it’s guiding firms in building a strategic roadmap, helping navigate a technology overhaul, or simply demystifying the world of legal tech, I’m ready to make a meaningful impact.
If you’re looking for someone who understands the opportunities and challenges of technology in the legal sector - and who brings a unique perspective shaped by decades of experience - let’s talk. BlindSpot Solutions is here to help you see the possibilities, even when the way forward seems a little blurry.
Here’s to new beginnings and navigating the future together!
Founder - BlindSpot Solutions
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