Insights shares practical perspectives on the hidden barriers, emerging risks and opportunities shaping workplace and customer experience, with a focus on accessibility, usability, inclusion, technology, AI and better ways of working.
Poor lighting and accessibility are connected in ways that most workplaces have not examined. For people with low vision, a dimly lit corridor is not just unpleasant. It is uncertain territory. This scenario explores what happens when lighting is treated as atmosphere rather than infrastructure.
20th March 2026 A round-up of what is happening in accessibility this week, curated through the BlindSpot Solutions lens. These are the stories worth knowing, and why they matter beyond the headlines. WCAG 3.0 Gets Its Most Substantial Update Yet The World Wide Web Consortium published a new Working Draft of WCAG 3.0 this month, and it is the most structurally significant update since the standard was first proposed. The biggest changes are terminological: what were previousl
Touchscreens are everywhere. Most people tap and swipe without a second thought. But for someone managing pain, tremor, or reduced dexterity, touchscreen accessibility at work is not a given. This scenario from the BlindSpot Accessibility Playbook explores what happens when the interface demands more than the person can reliably give.
