Insights shares practical perspectives on the hidden barriers, emerging risks and opportunities shaping workplace and customer experience, with a focus on accessibility, usability, inclusion, technology, AI and better ways of working.
AI may be transforming legal practice, but the hardest part of change remains deeply human. Reflecting on a recent industry roundtable, this article explores what AI reveals about leadership, judgement, accessibility, workplace design and the future of the legal profession.
A full day of work is expected. But no breaks and mental health workplace accessibility are in direct conflict. When there is no structured time to step away, recover, and return, employees with mental health conditions have no built-in opportunity to regulate. The day does not just feel long. It accumulates in ways that affect functioning, mood, and capacity.
Workplace drug testing policies are designed to manage safety risk. But drug testing and medical cannabis at work create a gap that is growing as more Australians access prescribed medicinal cannabis for legitimate medical conditions. A lawfully prescribed treatment can return a positive test result. Without a clear policy for managing this, the employee carries a burden the policy was not designed to impose.
