Insights shares practical perspectives on the hidden barriers, emerging risks and opportunities shaping workplace and customer experience, with a focus on accessibility, usability, inclusion, technology, AI and better ways of working.
Lifts are designed to provide access. But lift touchscreen accessibility is rarely considered when those panels are installed. For people with low vision, the touchscreen floor selector can be as much of a barrier as a flight of stairs. This scenario explores what happens when the lift is there but the interface is not.
Poor lighting and accessibility are connected in ways that most workplaces have not examined. For people with low vision, a dimly lit corridor is not just unpleasant. It is uncertain territory. This scenario explores what happens when lighting is treated as atmosphere rather than infrastructure.
20th March 2026 A round-up of what is happening in accessibility this week, curated through the BlindSpot Solutions lens. These are the stories worth knowing, and why they matter beyond the headlines. WCAG 3.0 Gets Its Most Substantial Update Yet The World Wide Web Consortium published a new Working Draft of WCAG 3.0 this month, and it is the most structurally significant update since the standard was first proposed. The biggest changes are terminological: what were previousl
