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Refining Legal Tech: Why Less Really Is More

Updated: May 22

A dark green overlay filters a futuristic image of a man working in a high-tech lab. He is using tweezers to carefully remove a component from a glowing white sphere placed on a desk scattered with electronic parts and circuit boards. In the background, computer monitors and server racks are visible. In the upper right corner is the Blindspot Solutions logo.

“Perfection is attained not when there is nothing more to add, but when there is nothing left to take away.”

– Antoine de Saint-Exupéry


There’s something quietly powerful about this quote — and it captures the heart of Chapter 2 in Beyond the Features. In a legal tech market overflowing with features, functions, and flashy add-ons, it’s a timely reminder that more isn’t always better.


In fact, it can be a distraction.


Features ≠ Value

One of the most common mistakes firms make when evaluating legal technology is equating feature volume with value. It’s easy to be dazzled during demos — the dashboards, the automation menus, the integrations you might use someday. But if the solution can’t deliver what your firm needs clearly and consistently, all that complexity becomes noise.


When every screen is cluttered, and every click presents another menu, usability drops. Adoption suffers. Productivity stalls. And ironically, the very tool designed to streamline your work becomes another challenge to navigate.


Subtraction as Strategy

What Chapter 2 highlights is the strategic advantage of simplicity. The best legal tech isn’t packed with every conceivable feature — it’s designed with intention. It does fewer things, but it does them well. It respects your team’s time and attention. And most importantly, it aligns with your firm’s actual workflows, not an imagined future state that never materialises.


So how do you know if you’ve found the right tool? Ask yourself:


  • Is it intuitive enough for users to adopt quickly?

  • Does it solve the specific problems we identified earlier in the selection process?

  • Will it scale without adding unnecessary layers of complexity?


Elegant Solutions Win

In a world obsessed with doing more, this chapter — and this quote — remind us that there’s a kind of elegance in doing just enough, just right. When you strip away the excess, what remains should be clear, usable, and aligned with your firm’s needs.


Because that’s what legal tech should be: not impressive in theory, but impactful in practice.

A digital graphic on a black background featuring a quote by Antoine de Saint-Exupéry in white and green text: “Perfection is attained not when there is nothing more to add, but when there is nothing left to take away.” The author’s name appears in bright green below the quote. To the left, there is a stylised graphic of concentric circles made of grey dots, overlaid with four green icons: a plus sign, a minus sign, and two arrows pointing up and down. A green horizontal line and a circular logo with an eye motif and three green lines sit at the bottom of the image.

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