Beyond the Features
A Strategic Guide to Legal Tech Selection
Overview
Beyond the Features: A Strategic Guide to Legal Tech Selection is a practical, people-first resource for law firms ready to rethink how they choose and implement technology. It cuts through the noise of flashy demos and overwhelming feature lists to help firms make confident, outcome-driven decisions about their tech stack.
Drawing on nearly three decades of real-world experience, this guide is designed to help teams avoid common pitfalls, align technology with business goals, and deliver long-term value.
What You’ll Learn
Inside, you’ll find a clear, structured approach to:
Defining your firm’s true needs – not just the feature wish list
Evaluating software based on business value, usability, and accessibility
Building internal alignment and managing change effectively
Running smarter vendor selection and contract processes
Planning implementation and measuring ROI over time
Avoiding traps like feature overload, vendor lock-in, and integration chaos
Preparing for emerging trends like AI, client-driven innovation, and global compliance
Each chapter includes practical insights, real examples, and reflection prompts to help you turn ideas into action.
Who the Book Is For
This guide is ideal for:
Managing partners and firm leaders
Legal operations and project leads
Innovation, IT, and KM teams
Procurement, finance, and compliance professionals
Anyone involved in selecting, implementing, or optimising legal technology
Whether you’re replacing a single system or reviewing your entire stack, this book offers grounded advice to help you get it right – from planning through to post-go-live optimisation.