Beyond the Features is Officially Here!
- David Langdon

- May 12
- 3 min read
Updated: May 19

What is it about?
After almost 30 years in legal tech – implementing systems, sitting through demos, writing RFPs, rescuing failed projects, and selling complex legal tech solutions to law firms around the world (while occasionally wondering whether the software was designed by anyone who’d ever met a lawyer) – I’ve written the book I wish law firms had years ago.
Beyond the Features – A Strategic Guide to Legal Tech Selection isn’t about chasing the shiniest platform. It’s about choosing legal technology that actually works – for your people, your processes, and your clients. Whether you’re selecting your first practice management system or overhauling a mature tech stack, this book helps you move beyond surface-level comparisons and make clear, strategic, and confident decisions.
What is inside?
This is a book you can read cover to cover – if you feel so inclined – or dip in and out of, depending on where you are in the journey. Each chapter offers practical guidance, relevant quotes to spark reflection (some insightful, others a little unexpected), and relevant “💡Consider” prompts to spark deeper thinking and encourage meaningful conversations within your firm.
You’ll also find a full resources section at the back, packed with a downloadable checklist, budgeting tool, vendor scoring sheet, a full summary of every Consider prompt, a printable quote card set, and a glossary of key terms – so you can revisit the big questions and brush up on the lingo any time. And there’s a QR code near the back to give you easy access to all of the downloadable resources.
Part One – Defining Needs and Setting the Foundation
Defining Business Needs and Objectives
Understanding Software Functionality and Features
Usability and Accessibility – The Key to Adoption and Long-Term Success
Change Management Best Practices
Integration and Compatibility
Security and Compliance
Part Two – Managing Costs, Risks, and Relationships
Beyond the Price Tag – Understanding Legal Tech Costs
Legal Tech for Small and Mid-Sized Firms
Vendor Selection and Relationship Management
The Role of Client Feedback in Legal Tech Selection
Part Three – Implementation and Optimisation
Data Migration and Implementation Planning
Internal Resourcing – Ensuring You Have the Right People to Make Legal Tech Work
Post-Implementation Optimisation: Continuous Improvement
Scalability and Future-Proofing – Ensuring Your Legal Tech Investment Stands the Test of Time
Localisation Strategies for Global Law Firms
Part Four – Advanced Strategies and Future Trends
Leveraging AI in Legal Tech: Hype vs. Reality
Measuring ROI – Ensuring Long-Term Value from Legal Tech Investments
Building a Technology Roadmap for Law Firms
The Future of Legal Tech – Emerging Trends to Watch
Bringing It All Together
Where can I get it?
Beyond the Features is available now in multiple formats:
Screen-reader-friendly PDF is available for immediate download - Click the Buy PDF button below.
Paperback, Hardback, and Kindle versions are available on Amazon
How can I provide feedback and take the conversation further?
I’d love to hear what you think of the book – what resonated, what made you pause, or what you’d challenge. If you’re curious to explore how the ideas in Beyond the Features could apply to your firm, I’m available for consulting engagements. I work with firms of all sizes to support legal tech strategy, selection, implementation, and ongoing optimisation.
To start the conversation – whether it’s a quick chat or something more structured – get in touch at:
Website: www.blindspot.solutions
LinkedIn: www.linkedin.com/in/davidmarklangdon
Let’s make legal tech smarter, simpler, and more aligned with what your firm actually needs.







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