Accessibility Awareness Course

Introduction

Most people do not complain when work is hard.

They work around unclear emails, confusing documents, awkward systems, and inconsistent processes. Over time, those small barriers add up. People disengage. Productivity slows. Good staff and customers quietly leave.

This course focuses on those invisible moments. It helps organisations notice and remove everyday barriers before they lead to lost trust, lost productivity, or lost people

What this course is

The Accessibility Awareness Course is a practical, self-paced learning experience for all staff. It moves accessibility out of policies and compliance checklists and into everyday work.

The focus is not technical standards or specialist roles. It is how accessibility shows up in daily tasks such as communication, documents, meetings, systems, processes, and workplace behaviour. The course highlights how small decisions can either reduce friction or unintentionally create it

The course is introduced by David Langdon, founder of BlindSpot Solutions, drawing on more than 30 years of professional experience and lived experience in corporate workplace environments

What learners gain

By the end of the course, learners have a clearer, more practical understanding of accessibility in everyday work. They learn to recognise hidden barriers, challenge common myths, understand who accessibility includes beyond permanent disability, and tell the difference between minimum compliance and good workplace experience. The emphasis is on noticing issues earlier and making realistic, everyday improvements, not fixing everything at once

How the course works

The course is fully online and self-paced, designed to fit into a busy workday. Lessons are short and accessible, with an audio-first approach supported by captions and transcripts. Simple reflections and light knowledge checks reinforce understanding without pressure. There are no exams. The goal is awareness, confidence, and practical application, not assessment

Who the course is for

This course is for everyone. Anyone who writes emails, creates documents, runs meetings, follows processes, or interacts with colleagues or customers has a role to play. It works well as organisation-wide training, mandatory learning, or new starter onboarding, creating a shared baseline for clearer, more inclusive workplace practices

The outcome

When accessibility is handled well, work becomes clearer, calmer, and easier. Barriers are noticed earlier, people spend less energy working around friction, and trust grows. Small changes improve experience, for staff and customers alike